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Dr Jason Fox
Dr Jason Fox
Bestselling Author and Leadership Advisor
Andrew Bettenay
Andrew Bettenay
CIO, Endeavour Energy
Karen Chirico
Karen Chirico
Senior Director IT Finance, Honeywell International (US)
Heather Sinkwitz
Heather Sinkwitz
BI Manager, Author, SAP Mentor, Mobile Mini (USA)
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The Chief Game Changer

Jason Fox is a bestselling author, leadership advisor & wizard-rogue of ace repute. Oft sought after for his fresh perspectives, contemporary philosophies and deep expertise in motivation design, Dr Fox shows forward-thinking leaders around the world how to unlock new progress and pioneer deeper into unchartered territory.

His clients include the senior executives of Fortune 500 companies around the world including: Microsoft, PepsiCo, HP, McDonald’s, Cisco and Salesforce, to other multinationals such as Toyota, Beam Suntory, Vodafone, Honda, Sony, Tableau, Gartner, Johnson & Johnson, Xero, HP, Bupa, Red Cross, Bulgari, Pandora, Arup, KPMG, The World Tourism Forum and The International Institute of Research.

Jason is the bestselling author of The Game Changer and How to Lead a Quest: a handbook for pioneering leaders. His research has been featured in the likes of Smart Company, Huffington Post, BRW and The Financial Review. In addition to serving as a leadership adviser, Dr Fox is also an in-demand keynote speaker who works particularly well with sceptical audiences who have ‘seen it all before’. In 2016 he was awarded Keynote Speaker of the Year.

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The Chief Information Officer

CIO, Andrew Bettenay, will share how Endeavour Energy are making digital change happen.

Endeavour Energy is responsible for the safe and reliable supply of electricity to over 2.4 million people in NSW. Following privatisation in June 2017, transforming the technology landscape was identified as a priority for future business success.

You’ll hear Andrew’s insights on leading this journey to revolutionise the organisation via a greenfield SAP S/4HANA digital transformation, plus a range of SAP Cloud solutions such as SuccessFactors, Ariba and Concur, and the SAP Industry Solution for Utilities.

The project promises to enhance Endeavour Energy’s customer focus and increase responsiveness to the changing industry landscape by harnessing real-time data for deeper business insight, automating processes and allowing the business to be more agile to meet changing needs.

Passionate about the importance of shifting cultures and mindsets during digital transformation, Andrew will discuss the key components of the project and share his views on building a business case for digital change, winning hearts and minds and why embracing Agile is key to this project’s success.

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Finance Analytics - Putting Enterprise Wide Analytics in the Hands of Business Leaders

In today’s competitive business market, CEOs need much more from Finance than the traditional financial reporting. They need predictive insights that help with future business strategy and give business leaders information to make decisions in real-time. The reality is most companies are still stuck back in the trenches trying to combine their financial and operational data from multiple ERP systems to be able to get an enterprise wide view.

Honeywell is developing a spanning layer approach to combine financial and operational data across its ERP landscape, combined with interactive visualisation tools that will put analytics in the hands of business leaders across the company.

  • What is Financial vs Operational data?
  • Why is it so difficult to combine them with one reporting tool?
  • What role Master Data Management (MDM) plays in analytics
  • The approach Honeywell has taken to analytics for Finance

 

Automating Financial Processes at Honeywell with Robotics Process Automation (RPA)

Many financial business processes still require significant manual effort and can consume hours of employee time each month. Robotics Process Automations (RPA) can help take these manual steps out of the hands of employees and provide consistent, efficient, reliable, and timely outcomes.

In this session you will hear Honeywell International’s approach to enable RPA, develop infrastructure, organisation, governance and enable end users to develop BOTs.

  • The pros and cons of RPA, security and auditability
  • Various RPA processes that Honeywell has enabled
  • The results realised from reducing manual labour and cycle times to increased consistency

 

Using Agile Methodology to Facilitate Business Adoption and User Experience

An Agile Mindset is the differentiator between “Doing Agile” and “Being Agile”. Using an Agile framework accelerates delivery of the initial business value through a process of iterative planning and feedback.

Through her first-hand experience with global organisation Honeywell International, Karen will share how “Being Agile” facilitates business adoption and user experience.

  • What is Agile?
  • The 12 principles of Agile
  • What is MVP?
  • How to drive business adoption & user experience

 

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Going Beyond Data-Driven to a Culture of Actionable Insights

Many companies like Mobile Mini aim to create a data-driven culture, but true success is defined by the ability to transform data into “actionable insights” that enable the audience to quickly take action on the insights provided. To have a truly data and analytics driven culture, organisations must embed analytics at the heart of both strategic and tactical decision-making and manage the use of data and analytics in a cohesive, coordinated manner. In this session, we will review an action plan for how to move your organisation forward beyond a data-driven culture.

  • Telling the story with data
  • Creating meaningful visual analytics
  • Empowering the self-service community
  • Crafting the right viz for the right audience
Fishbowl: Future of BI: Hybrid BI, Machine Learning/AI, and Our Career Paths

Three expert panel share their perspectives on the future of BI with open Q&A.  Learn about the hybrid BI landscape, integration of machine learning and artificial intelligence, and the strategy of the future including how to develop the right team and prepare your career for what’s next.  Key learning points include:

  • New Hybrid landscape of on-premise and cloud based BI tools
  • Integration of machine learning/artificial intelligence
  • Data science as a core BI practice
  • Future of BI teams
  • Preparing your career for the future
Heather Whitfield
Heather Whitfield
TSO Program Manager, Test Support Office (TSO), Applied Materials (USA)
Björn Goerke
Björn Goerke
Chief Technology Officer, SAP SE & President, SAP Cloud Platform, SAP SE
Maria C Villar
Maria C Villar
VP Head of Enterprise Data Transformation, SAP
Melissa Song
Melissa Song
GM, People Analytics, Fonterra
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Experiences with Automated Testing in a Move from Oracle to SAP

In June 2018, Applied Materials (AMAT) made the move from Oracle to SAP in the organisation’s largest-ever SAP software deployment. Having already formed a Test Support Office (TSO) to define testing methodology and to standardise tools and processes, the team were already exploring the opportunities for test automation, with the aim to deliver systems faster.

When the SAP deployment came around the team had been organically growing their automation capabilities for the last 4 years and were ready to apply their knowledge to the project.

This session will walk through the process that AMAT took to successfully apply continuous test automation to support the deployment and the launch of an integrated SAP business platform. By applying automated testing, the team saved the project over $1.8M and used automation for manual tasks (RPA) to stay on schedule and budget.

 

  • Resourcing and building the testing team
  • Creating a business case – identifying the activities and project savings
  • Applying automated regression testing, pipeline readiness testing and HPQC enhancements
  • Initiatives post go-live for hypercare and beyond
  • Lessons learned
Leveraging Robotic Process Automation (lite) to Drive Down IT Operational Costs and Improve the Quality of Production Systems

In this part two session, Heather will dive into the details of how the Applied Materials Test Support Office has re-purposed their test automation software as a Robotic Process Automation lite tool to save on internal IT operational costs.

Learn how RPA (lite) has been used at AMAT to replace a wide range of manual tasks that consume IT resources - reducing human error and allowing resources to spend time on higher-value activities.

This session will include a scripted demo and share insights on:

  • Building your business case for RPA-lite
  • Applying RPA-lite to harness data staging
  • Applying automation during test pipeline and production cutovers
  • Post go-live automation opportunities - for shipment validation, to run costing jobs and stage data for troubleshooting
  • Replacing repeatable, manual production support processes
  • Overcoming the issues and challenges of RPA-lite

 

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The Chief Technology Officer

In his role as Chief Technology Officer at SAP, Björn Goerke oversees technology strategy and standards across the product portfolio. As president of SAP Cloud Platform, he heads the product management, development, operations, and go-to-market/sales, as well as the ecosystem and business development of SAP Cloud Platform.

Björn drives innovation at SAP with a global team of more than 4,000 employees across SAP Labs Network with locations in Bulgaria, Canada, China, Germany, India, Israel, and the United States, using lean and agile software development methodologies and development and operations practices.

As part of SAP’s long-term commitment to customer success, Björn oversees the development support and maintenance of SAP technology products used by more than 70,000 SAP customers in mission-critical scenarios.

Since joining SAP in 1995, Björn has held several managerial and executive positions in technology and innovation development, both in Germany and the United States.

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The Risk of Data Bias and How to Implement an Effective Data Ethics Capability

Data bias in analytics and automated decision-making is a new emerging topic that creates potential new risks for companies. As the potential to make assumptions and predictions in an automated manner increases, so does the risk of “unintended” outcomes. While not purposely designed, these outcomes could lead to brand and image impacts and, as such, a high degree of ethical standards should be applied for those implementing these solutions.

Maria will discuss case study examples where data bias has impacted organisations, why this occurred, and the resolution applied. In addition, Maria will share a demo showcasing the approach SAP has taken to build data ethics guidelines and an executive forum to guiding operations.

General Data Protection Regulation (GDPR) Impacts for Australian Businesses and the Opportunities to Springboard a Master Data Governance Program

Understanding where personal data is located and how it is processed helps companies understand how data is linked to business processes and strategic initiatives. This in turn helps companies prioritise data management investments and activities based on business value. The governance practices developed as part of addressing GDPR requirements can be used in other domains like products, assets, and financial data. Conversations then become about business outcomes like how data quality impacts demand generation, converting interest into sales, creating loyalty, and generating active customer advocacy.

While GDPR is not mandatory for all Australian businesses, there is still some confusion amongst customers around their compliance requirements. This session will first offer insights on how GDPR can affect Australian companies and draw on some analogies to the Australian Mandatory Data legislation, before diving into the opportunities for a data governance program.

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How People Analytics Can Unlock Value in the Future of Work

Big enterprises rely heavily on customer data to inform their decisions but often overlook a valuable data source much closer to home: their own people data. We know that getting the right people in critical roles has a compound effect on the bottom line and analytics is empowering better talent decisions.

Melissa is part of a new division helping Fonterra prepare for the future of work by understanding the resources that will take it there: its people. In this session, she will talk about how to link people data to business value, and share the pragmatic steps they took to earn respect and shift the conversation within and outside of HR.

Melissa has been helping business extract value through data and analytics, closing the “knowing-doing” gap and holds Masters in Statistics from McMaster University. Prior to Fonterra she consulted in advanced analytics with Spark and developed strategic routes for Air New Zealand and Air Canada.

Jörg Steinhorst
Jörg Steinhorst
Lt. Col. German, Federal Ministry of Defense & Head of German-Speaking SAP User Group (DSAG)
Raquel Seville
Raquel Seville
SAP Mentor (Jamaica)
Thomas Jung
Thomas Jung
Chief Product Expert, SAP HANA Product Management, SAP Labs, LLC (USA)
Colleen Hebbert
Colleen Hebbert
Senior Security and GRC Consultant, Digital Business Services, SAP Australia
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On the Way to An Agile Business Analytics Strategy

Data-driven business and evidence-based decision-making are key drivers to success and sustainability. Modern corporate management requires sophisticated, up-to-date analysis and forecasting tools. Business Analytics is offering more insight into our customers and business processes than ever before. Dramatically changed conditions and goals force a development in the sense of revision of the BI strategy towards a BA strategy.

See how Bundeswehr treads the path from the Enterprise Data Warehouse to the "Business Analytics Platform" and manages the agility of fulfilling customer demands by integrating diverse information systems into one platform.

Jörg’s session will include examples of Top-Management Dashboards and SAP Analytics Cloud Applications.

Jörg has been working with SAP and BW/BI/BA for nearly 20 years in various positions within the Bundeswehr. After being Project Head of various BI projects, he became an Enterprise Architect in German Armed Forces’ SAP Implementation Program. He is now a speaker for digitization, Top Management reporting and Business Analytics at the Federal Ministry of Defense. In addition, he is the head of the German-speaking SAP User Group (DSAG) in the BI & Analytics section, the largest working group with around 3,000 members. With this working group he influences SAP’s hybrid strategy around BI Clients like SAC, Analysis Office & Lumira Designer.

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Fishbowl: Future of BI: Hybrid BI, Machine Learning/AI, and Our Career Paths

Three expert panel share their perspectives on the future of BI with open Q&A.  Learn about the hybrid BI landscape, integration of machine learning and artificial intelligence, and the strategy of the future including how to develop the right team and prepare your career for what’s next.  Key learning points include:

  • New Hybrid landscape of on-premise and cloud based BI tools
  • Integration of machine learning/artificial intelligence
  • Data science as a core BI practice
  • Future of BI teams
  • Preparing your career for the future
The Art and Science of Data Storytelling: Powerful Communication Skill of an Intelligent Enterprise

With the shift to embedded analytics and companies using their data assets to get faster results with less risk and errors, it becomes increasingly important to leverage data storytelling. There is an increasing need for data storytellers as we move towards empowering users and self-service analytics.

The ability to tell powerful stories is already a sought-after skill for data scientists and analytics professionals. Communication is ranked as the #1 soft skill on LinkedIn and storytelling is a crucial component of that.

Packaging our data and insights as a story makes them more memorable and you establish an emotional connection to your audience. A study found that 63% of persons remember stories, but only 5% remembered a single statistic. We need more data storytellers to realise the full potential of our data, which is the underlying fuel to drive the intelligent enterprise forward.

This session will help you learn the skillset to craft compelling data stories, while building the skills to make your stories stand out. Whether you are a BI manager, analyst, developer, business user or data enthusiast, this session is for you.

By learning visual storytelling, you can reduce your requirement gathering time by up to 50% whilst also experiencing a boost in user engagement and ownership.

Becoming the Chief Data Officer: Owning the Data Governance Strategy, Quality and Accountability

In 2013, IBM published that 90% of the data in the world was created in the last two years. That was 5 years ago and today over 2.5 quintillion bytes of data is created daily. More than 80% of this data is unstructured and according to MIT Technology Review, only 0.5% of the data we generate is ever analysed.

The challenges with growing volumes of data and our inability to pull insights and extract the most value is getting more complex and daunting for analytics teams. Some organisations have added a Chief Data Office to their C-suite to give some ownership and direction in the data landscape. It is predicted that by 2019, 90% of large global companies will have a CDO, but how can they navigate the troubling seas successfully and deliver value?

The CDO should be responsible for driving the change of capturing, securing and disseminating information in a timely manner to support decision-making. Learn the strategies to build a framework that allows for actionable insights and value creation.

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Building Secure HANA Native Development Applications

One of the highest priorities of any company is to protect its data and intellectual property. To that end HANA has made many recent security improvements. The switch to container technical users, explicit grants to technical users, and XSA layer security all make HANA a more hardened system; particularly for customers’ own developments and modelling.

However, these changes come with not insignificant learning curves and some rework of the existing security objects. Thomas will explore the basics of the new security options in HANA for technical, container user model, instance based filter (row security) based upon external user, and XSA application security.

What’s New in Native Development for SAP HANA

Many changes have been introduced in the native development environment for SAP HANA in recent years. We’ve seen the addition of the advanced model of SAP HANA extended application services, the deployment infrastructure for SAP HANA, and SAP Web IDE for SAP HANA.

In this session, we will provide an overview of the advantages and benefits of these changes. We also discuss this year’s improvements to these tools and programming models and take a sneak peek into the near future.

Continuous Integration for SAP HANA Database Development

Continuous integration (CI) and DevOps are the latest trends in application development in general. This session explores how these techniques and tools can be applied to SAP HANA database development. In addition to a general introduction to CI-based development, we also examine the unique aspects and challenges of applying these techniques when building database tables or modeling. This includes database containers, branching in the database, cross-boundary development, and security.

HANA Native Development for Beginners

In this session we assume you are completely new to the HANA development topic and want to learn what HANA native development is. We will explore the main topics which support HANA native development – XS Advanced Model, HANA Deployment Infrastructure, and the SAP Web IDE. Maybe you want to just create database artifacts like Calculation Views. If so this session is for you because we will teach you the basics of working with DB artifacts using the latest techniques. However maybe you want to build full stack applications or S/4 extensions on-premise or in the SAP Cloud Platform. If so this session is also for you as we will teach you the foundational knowledge to start learning about these scenarios as well.

The New Application Programming Model for SAP HANA Development (in the SAP Cloud Platform and On-Premise)

Learn how the new application programming model on SAP Cloud Platform and HANA on-premise helps you efficiently create business applications. See how business services can be reused simply in that model and how easy it is to build an application from the persistence layer, the service layer, and up to the user interface all using the newest Core Data Service syntax. In addition, see what it means to adapt your application on the various layers, because that’s what makes this programming model so useful and powerful.

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Securing Your SAP S/4HANA and Fiori Applications

Are you from a SAP Security background and unsure as to how SAP S/4HANA and Fiori impacts you? This session will provide you with an overview of the application layer of security with practical tips to design, build and troubleshoot your security roles depending on your system landscape and architecture model.

Colleen is passionate about figuring out how to fit the right security solution for her customer based on their organisational readiness. She enjoys solving complex business challenges using technologies that provide a measurable return on investment to her customers. She is always willing to share her knowledge with others through blogs and answering questions in the SAP Community.

Dr. Jared Cooney Horvath
Dr. Jared Cooney Horvath
PhD, Med, Director - NeuroEducation, Research Fellow - St. Vincent’s Hospital, Melbourne
Janet Salmon
Janet Salmon
Chief Product Owner Management Accounting, SAP SE (GER)
Adrienne Viney
Adrienne Viney
Technology and Services Manager, People & Global Capability, Woodside Energy
Mark Weatherford
Mark Weatherford
SVP and Chief Cybersecurity Strategist, vArmour
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Sticky Learning

The human brain was simply not built to accommodate long learning blitzes. To get the most ‘bang’ for your ‘buck’ from Mastering SAP, Jared will examine how we should REALLY approach learning at conferences! This session will explore the foundations of how the brain functions and draw upon these principles to consider the best way to tackle the conference so that you can learn, remember, and embody those concepts most relevant to you.

An interactive session that shares proven methods to help boost your memory and make sure you get the most out of the great information and insights you have gathered during your time at the conference.

Jared Cooney, an Educational Neuroscience expert with a focus on human learning, memory, and attention will share key principles that you can adopt to ensure your learnings from the last few days stay sticky.

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Financial Steering and Automation with SAP S/4HANA

While there are many next generation technologies of interest to the Mastering SAP Finance community, Robotic Process Automation (RPA) is high on everyone’s wish list. With the promise of dramatically reducing manual low-level accounting tasks, improving reporting accuracy and the ability to free up finance personnel for higher value, strategic tasks; what finance leader wouldn’t want to know more?

In this session you’ll find out what stands in the way of real-time finance and automated decision support:

  • How the universal journal can provide a steering model for your business and end reconciliation issues
  • How SAP Fiori and the Virtual Data Model allow you to access data in real-time with minimal transformation
  • How initiatives for Fast Close have evolved and new features support Continuous Close and Predictive Accounting
  • Automating decision support using analytics, rules and machine learning in goods receipt/invoice receipt clearing.
SAP S/4HANA Cloud or On-Premise - Can You Standardise Business Software?

SAP S/4HANA is already a huge success, but are you ready for the constraints of the public cloud or do you still need the freedom of an on-premise environment?

In this session we’ll look at the working assumptions behind SAP S/4HANA cloud, looking at how the following concepts apply to Finance:

  • Simplified configuration, utilising best practices
  • New extension concept
  • Life cycle management
  • Principle of one (and which solution wins)
  • Cloud first (and how this flows back into the on-premise environment)

 

We’ll explain the core assumptions behind the cloud developments, looking at the organisational assumptions (one controlling area, one operating concern, many company codes), the structures behind Finance (ledgers, accounting principles, currencies, fiscal year variants), what you will be expected to embrace (SAP Fiori, CDS-based reporting) and what isn’t included (special ledger, costing-based CO-PA, investment management) if you choose to take the cloud route.

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Simple and Effective Leadership Competency Development

Many organisations face the challenge of delivering competency development in a simple and meaningful manner that is aligned to business strategy and direction, where value can be articulated and demonstrated. However, there is a simple and effective way that this can be achieved.

Hear how Woodside Energy has used SuccessFactors to deliver a simple competency development framework and deliver a great user experience.

User Led Systems Adoption: How Woodside Achieved Employee (Not HR!) Driven User Adoption of SuccessFactors

Rolling out new technology to diverse and large groups of employees who all have different needs, different expectations and vastly different levels of system capability can be ‘mission impossible’ for HR and IT alike. However, this doesn’t have to be the way. What if user adoption could be achieved by employees leading the charge themselves?

Hear how Woodside Energy achieved user adoption through an employee-led implementation of SuccessFactors. Get some great tips on effectively delivering technology change though targeted employee engagement and purposeful influencing strategies.

Getting the U Right in UX – Interactive Panel

Simplifying the user experience is always an important issue for SAP technology teams – getting it right can dramatically increase user adoption and productivity.

When it comes to designing and building applications, keeping the end-user front of mind is crucial!
This panel will bring together SAP customers that have recently undertaken projects to improve their user experience. Opting to use a variety of tools and methods, they share their views and lessons learned.

  • Identifying your project aims and objectives
  • Stepping into your user’s shoes;
    • What applications are they using?
    • What circumstances are they operating in?
    • What do you need to consider for different roles?
    • Do they always do what you really expect?
  • Measuring and monitoring response times and performance usability
  • Empowering and engaging users, standard project methodology
  • Embedding user-centric design and Design Thinking into your technical team
  • Understanding of the pros and cons of different tools for your project and organisations i.e. Personas, Fiori etc.

 

Whether you are looking to make improvements using tools that your organisation already owns or are exploring newer options in SAP S/4HANA and Fiori, this session will share views on how to truly understand your users and the importance of selecting technical tools that are right for your organisation’s SAP road map.

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The Chief Security Officer

President Obama appointed Mark Weatherford as the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity. Before DHS, he was Chief Security Officer at the North American Electric Reliability Corporation (NERC) and California’s first Chief Information Security Officer (CISO).

In this fascinating keynote, Mark will explore how the Cloud, IoT, and critical infrastructure technologies are changing the world and why security needs to be a larger part of the conversation.

There is an evolution underway from perimeter-centric, hardware-based IT environments to virtualised data centres and the Cloud. When 62.9% of IT professionals believe the public Cloud is more secure than their own data centre, it’s no longer just a trend. IoT devices have become pervasive, especially within critical infrastructure organisations, and they come with an obstinate problem - they’re internet-connected. ALWAYS.

IoT is changing the way companies develop and deliver products and services. IoT spending is predicted to be $1.29T USD by 2020 so it’s a catalytic opportunity for security to take a central role.

Mark has more than 20 years of security leadership and executive-level policy experience in the largest and most critical public and private sector organisations in the world. He has been named as SC Magazine’s “CSO of the Year” and as one of the “10 Most Influential People in Government Information Security” by GovInfoSecurity.

The Cloud, IoT and Critical Infrastructure: It’s Not Too Late for 'The Cyber'

While the IoT is providing economic opportunities inconceivable a decade ago, it is changing the way companies develop and deliver products and services. In a live Q&A session, Berin, Mark and Michelle will explore how the Cloud, IoT, and critical infrastructure technologies are changing the world and why security needs to be a larger part of the conversation.

President Obama appointed Mark Weatherford as the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity. Before DHS, he was Chief Security Officer at the North American Electric Reliability Corporation (NERC) and California’s first Chief Information Security Officer (CISO).

Berin is the Chief Information Security Officer Asia Pacific at Telstra and has an extensive background in Cyber Security spanning 25 years. Berin loves the big cyber security challenges and bringing together a team of great minds to protect customer and corporate data and the Telstra network.

Michelle Price is the CEO for of AustCyber.  AustCyber was established in 2017 as part of the Australian Government’s Industry Growth Centres Initiative and announced both as part of the Government’s National Innovation and Science Agenda and Australia’s Cyber Security Strategy. Prior to joining AustCyber, Michelle was the first Senior Adviser for Cyber Security at the National Security College within the ANU.

Kate McShane
Kate McShane
Employee Relations Manager, Affinity Education Group
Nicole Butler
Nicole Butler
HRIS Business Lead, Jemena
Tom Exton
Tom Exton
Group Financial Controller, Medibank Private
Jennifer Rhudy
Jennifer Rhudy
Data Services Director, CROPP Cooperative (USA)
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Completely Connecting a Dispersed Workforce

Affinity Education Group Limited aims to realise the potential in everyone. Empowering their employees to achieve educational outcomes for children is the key focus for Affinity and they fully recognise their IT systems must support that goal.

Affinity was facing challenges communicating and collaborating across the business. There were a lot of complex, slow and paper based manual processes which led to limited connection between the business and its centres across Australia. As the group continued to grow, it needed a user-friendly HR tool that supported efficient processes and visibility and could expand with the business.

Affinity uses SAP SuccessFactors solutions to simplify HR processes and support visibility across the business. With a simple to manage HR system and teams able to manage HR tools themselves, there is no need for extensive IT resources. They have been able to effectively engage a dispersed workforce and embed their values within that workforce. Affinity have created a cohesive culture using JAM where all their centres are able to share successes, ask for feedback/advice and recognise each other’s achievements. Centres that were previously operating individually have been united using JAM.

Affinity has been able to empower their workforce to collaborate & innovate, embed a company culture & values and empower managers to take ownership of their employees using SuccessFactors.

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Leveraging Your Existing SAP SuccessFactors Solutions to Increase HR’s Business Value

Jemena commenced their journey with SAP SuccessFactors solutions expecting that their processes would be managed by the standard solution. They then uncovered cloud extensions and their ability to leverage existing SAP SuccessFactors solution frameworks to achieve enhanced business requirements, such as position management process and the need to manage multiple workflow and data sets.

Implementing extensions demonstrated other integration opportunities. They leveraged the SAP SuccessFactors Learning solution features and framework to create their network compliance system. This system provides Jemena with greater compliance visibility, contractor record storage, and processes for non-learning applications, while remaining tightly integrated with training managed in SAP SuccessFactors Learning.

Join Nicole to hear about the challenges, lessons learned, and the result, which has improved HR's value to the business and positively impacted the view of SAP SuccessFactors solutions internally.

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One Year on from a Successful Implementation of SAP S/4HANA

Medibank was amongst the first organisations in Australia to implement SAP S/4HANA in October 2017, along with SuccessFactors and Ariba into a single corporate services platform. After more than a year of using the platform, Medibank have gained a wealth of new information and validated learnings.

For those who are embarking this incredible journey, Tom will share invaluable experiences addressing:

  • How they fused people and process with technology to deliver faster month end and forecasting cycles
  • How they have embedded and enhanced their new business reporting structures through the power of live data and selective optimisation
  • Few early realised challenges with data tiering and archiving

 

Tom will also share how they are contemplating to leverage this new platform to build into future through optimising the integration, use new technologies like SAP Analytics Cloud, AI, NLG etc. in their words ‘Go-Live is just the beginning, there is a lot more in this journey of evolution’

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Wrangling the Customer Master to Increase Sales

Organic Valley sought to increase sales but struggled with a lack of visibility in sales data; the ungoverned and unusable customer master was at the root of the problem. Data champions from Sales, Finance, Marketing, and IT formed a swat team to wrangle the customer master once and for all.

With top-down support, the team created an enterprise data model, established unifying definitions, cleansed and augmented the data, and established roles and processes to keep the data current and accurate. The project laid a solid foundation on which to build customer analytics. In this presentation, you will learn practical tips to organise a data quality team that can solve long-standing business problems.

Building a Strong Foundation of Data Management at Organic Valley

Like all CPG companies, Organic Valley's employees, farmers, and customers' information needs are growing in speed, size, and complexity. Without proper data management tools and processes in place, Organic Valley's data was at risk of becoming inaccessible, inexplicable, and impossible to support. How does IT build flexibility and maintain standards? How does an organisation manage data quality without adding bureaucracy? How do we grant greater access without increasing risk exposure?

In this presentation, you will learn how Organic Valley uses an Enterprise Information Architecture, Enterprise Information Management, and Data Governance, along with SAP tools (Power Designer, Information Steward, Data Services, and the BI Suite) to provide a strong foundation for all integration, reporting, and analytics needs. The cultural change is clear and business benefits are abundant as Organic Valley continues a multi-year data management journey.

Reconciling the BI Centre of Excellence and Shadow IT: The Future of Analytics

Despite the growing maturity in Organic Valley's Business Intelligence Centre of Excellence (BICOE), business departments continued to pursue their own BI services and tools and hire their own data analysts. Can a BICOE and domain analysts live in harmony? Which BI functions are best served embedded in business departments? How should self-service be structured to create the most value? And how do you avoid an organisational chasm between IT and the business?

In this session, you'll learn which organisation models flailed and which soared at Organic Valley while they pursued an enterprise, future-proof Business Analytics capability.

Berin Lautenbach
Berin Lautenbach
Chief Information Security Officer Asia Pacific, Telstra
David Roberts
David Roberts
VP, Executive Advisory Council, SAP & Advisor, UnderArmour (USA)
Michelle Price
Michelle Price
CEO, AustCyber
Andrew Faid
Andrew Faid
Manager Development and Integration, Fonterra Cooperative Group Ltd
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The Cloud, IoT and Critical Infrastructure: It’s Not Too Late for 'The Cyber'

While the IoT is providing economic opportunities inconceivable a decade ago, it is changing the way companies develop and deliver products and services. In a live Q&A session, Berin, Mark and Michelle will explore how the Cloud, IoT, and critical infrastructure technologies are changing the world and why security needs to be a larger part of the conversation.

President Obama appointed Mark Weatherford as the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity. Before DHS, he was Chief Security Officer at the North American Electric Reliability Corporation (NERC) and California’s first Chief Information Security Officer (CISO).

Berin is the Chief Information Security Officer Asia Pacific at Telstra and has an extensive background in Cyber Security spanning 25 years. Berin loves the big cyber security challenges and bringing together a team of great minds to protect customer and corporate data and the Telstra network.

Michelle Price is the CEO for of AustCyber.  AustCyber was established in 2017 as part of the Australian Government’s Industry Growth Centres Initiative and announced both as part of the Government’s National Innovation and Science Agenda and Australia’s Cyber Security Strategy. Prior to joining AustCyber, Michelle was the first Senior Adviser for Cyber Security at the National Security College within the ANU.

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The Case for a Finance-Centric Organisation

Most organisations are constructed of five key components: Supply Chain, Logistics, Marketing, Sales and Back Office. Said another way, companies engage in the activities of building (or buying) product, moving the product, marketing the product (or service), selling the product (or service) and powering all of the functions that make the organisation run like a well-oiled machine (Information Technology, Human Resources, Legal, Facilities, Finance and Accounting). In all these functions, the common thread is the need for tight integration with the roles of Finance and Accounting. In spite of this extreme dependency, many corporate strategies have relegated the Finance and Accounting function to being an afterthought. A shortcoming that has resulted in mountains of unrealised value, and squandered capital…

As many existing SAP Business Suite customers face the looming deadline for conversion to the SAP S/4HANA platform, there is a general struggle for organisations to rationalise where the business value will come from to justify the expense. In this session, you will hear how three multinational companies (financial services, consumer products and mining/energy companies) identified the greatest value to support their SAP S/4HANA business cases. The focus will be on the areas of Financial Planning, Accounting Operations, Treasury Management, Shared Services and Compliance – with an overarching example of cross-departmental analytics and insights. Case studies will illustrate the details of business case development, implementation lessons learned, and post-implementation value attained. Join in to learn how to create your Finance first business strategy.

Recruit, Coach and Retain in the Era of Record Low Unemployment

As Australia experiences the lowest unemployment rate since 2012 (5.3%), with a continued downward trend – a few things have become quite apparent. Businesses are struggling to locate available talent, teams struggle to drive genuine engagement and the fight to keep top talent from being stolen by competitors is perpetual. Technologies like Blockchain, Machine Learning and Social Platforms have become critical tools in defending against the greatest challenges in the hire-to-retire paradigm. In this interactive session, learn about how one company leverages:

  • Big Data to locate new talent
  • Blockchain to validate candidate experiences
  • Machine Learning to build neural networks for analysing employee motivations
  • Social Platforms for collaboration
  • Predictive for assessing flight risks
  • Performance Management to coach in real-time

 

The cookbook for this operation includes use of the SAP SuccessFactors solution at the core. Dave will discuss expand on the Human Capital Management (HCM) modules: Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning Management, Workforce Planning, Analytics & Reporting and Collaboration. Building on this foundation, Dave will illustrate how to extend the capabilities of the HCM Suite with innovative solutions in SAP Cloud Platform. Capabilities such as Blockchain, Machine Learning, Predictive Analytics and Text Search unlock the ability to create new, efficient business processes and provide intelligent automation where applicable. Finally, use of the SAP Collaboration platform, embedded in the Cloud Platform will offer a comprehensive toolkit for fostering real-time interactions.

Building a Data Driven Culture with Integrity

Data has been touted as today’s most valuable business asset, and effective utilisation of the asset has become the clearest differentiator between sector winners and losers. The case studies of these Data Wars are numerous and are felt in every industry. Examples include the likes of a company, built around analysis of visual entertainment patterns to dethrone (initially) market leaders in DVD rentals, and later becoming a major threat to the world’s largest movie houses, distributors and subscription entertainment providers. It is the effective use of data that propelled Netflix to be one of the top ten internet companies in the world, alongside organisations like Google (Alphabet), Facebook, Alibaba and Amazon. Speaking of Amazon, there’s no question that it is the omnipresent threat to every industry – based purely on translating supplier benchmarking and consumer trends to displace book stores, department stores, delivery services and even advertising agencies. In any of these tales of Data Wars winners, you will find a consistent blueprint for success. Each company has invested in technology that will coalesce data across disparate systems, equip and empower teams to leverage the data and turn it into insights and promote a strategy that focuses on a data-driven decision-making culture at its core. Join this session to hear the case study of a multinational consumer products company, that leverages solutions like (1) SAP Analytics Cloud, (2) SAP Cloud Platform, (3) SAP S/4HANA and (4) SAP C/4HANA to build a winning solution for capitalising on outside and inside data.

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The Cloud, IoT and Critical Infrastructure: It’s Not Too Late for 'The Cyber'

While the IoT is providing economic opportunities inconceivable a decade ago, it is changing the way companies develop and deliver products and services. In a live Q&A session, Berin, Mark and Michelle will explore how the Cloud, IoT, and critical infrastructure technologies are changing the world and why security needs to be a larger part of the conversation.

President Obama appointed Mark Weatherford as the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity. Before DHS, he was Chief Security Officer at the North American Electric Reliability Corporation (NERC) and California’s first Chief Information Security Officer (CISO).

Berin is the Chief Information Security Officer Asia Pacific at Telstra and has an extensive background in Cyber Security spanning 25 years. Berin loves the big cyber security challenges and bringing together a team of great minds to protect customer and corporate data and the Telstra network.

Michelle Price is the CEO for of AustCyber.  AustCyber was established in 2017 as part of the Australian Government’s Industry Growth Centres Initiative and announced both as part of the Government’s National Innovation and Science Agenda and Australia’s Cyber Security Strategy. Prior to joining AustCyber, Michelle was the first Senior Adviser for Cyber Security at the National Security College within the ANU.

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“Nerd Herding”: The Five Tips to Successfully Manage Technical People and Teams

Getting the best out of technical teams can be a challenge and is often more art than science. Successfully managing technical people is not dependent on the leader having a great amount of technical knowledge themselves, more so using approaches that are tailored to getting the most from your “techies”. Andrew will share his 5 tips to success and explain why an opposable thumb is mandatory.

Kate Tones
Kate Tones
Group People Experience Manager, Merivale
Simon Cowley
Simon Cowley
Chief Enterprise Architect & Head of Cyber Security, Fonterra Co-Operative Group
Jessica Moore
Jessica Moore
Head of People Systems, Merivale
Ingo Hilgefort
Ingo Hilgefort
Chief Product Expert, SAP Analytics Cloud, SAP (CAN)
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Digitising HR to Create Unforgettable Experiences at Merivale

Merivale are driven to deliver unique and memorable experiences to every guest who steps into one of their 70+ brands and venues. To reflect this, Kate and the People Team at Merivale have invested in digitising HR to reflect the organisation’s focus on providing unforgettable guest experiences.

With an end goal of attracting great talent, growing their own and enabling Merivale’s incredibly diverse 3,000+ strong team, key elements to their successful transformation include:

  • The importance of partnering with the business to achieve shared outcomes
  • The role People Team has in helping Merivale build for the future
  • The importance of using technology to drive results

 

Kate and Jess will share their lessons learnt, as well as a snapshot of their journey that began with a completely manual approach, to now working on revolutionary Technology and Transformation initiatives to improve Merivale's people and business outcomes dramatically.

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Mitigating Growing Cyber Risk in a Digitizing World

In the 21st century, we live in a world where virtually every aspect of our life has been enhanced by digital technologies. Whether you’re at home, in the workplace, or out with friends, chances are there is an app on your phone, computer, or even fridge that seeks to improve your experience.

To bring about this revolution, industries from around the world have transformed their business models, investing heavily in information technology. Similarly, Fonterra is working tirelessly to harness digital technologies to help streamline its services and operations.

Notwithstanding the tremendous benefits brought by the digital era, we must also address growing risks. Advanced malicious cyber activity against Australian and New Zealand national and economic interests is increasing in frequency, scale, sophistication and severity.

Today’s discussion will focus on the human risk associated with the use of passwords, the idea of removing them from your organisation and how you can use this as a way to engage with your executives, not only on the risks associated with cyber but the benefits that can come from being innovative and using technology to secure your people and improve their working lives.

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Digitising HR to Create Unforgettable Experiences at Merivale

Merivale are driven to deliver unique and memorable experiences to every guest who steps into one of their 70+ brands and venues. To reflect this, Kate and the People Team at Merivale have invested in digitising HR to reflect the organisation’s focus on providing unforgettable guest experiences.

With an end goal of attracting great talent, growing their own and enabling Merivale’s incredibly diverse 3,000+ strong team, key elements to their successful transformation include:

  • The importance of partnering with the business to achieve shared outcomes
  • The role People Team has in helping Merivale build for the future
  • The importance of using technology to drive results

 

Kate and Jess will share their lessons learnt, as well as a snapshot of their journey that began with a completely manual approach, to now working on revolutionary Technology and Transformation initiatives to improve Merivale's people and business outcomes dramatically.

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SAP Analytics Cloud – Bring Your Questions and Learn More About It

Join this 50 min demo packed overview on SAP Analytics Cloud to learn more about the latest features and capabilities based on concrete scenarios and seeing the product live in action. The session will provide an overview on the overall capabilities and show the latest innovations live in form of demos.

Create Your First Sales Dashboard Using SAP Analytics Cloud

This 90-min hands-on seminar will focus on a concrete scenario – in this case a Sales Management dashboard and start with outlining the goal of the dashboard and then focus on the steps for each person to complete, so that attendees will have a working SAP Analytics Cloud story after 90 min. During this workshop, attendees will get a chance to experience live SAP Analytics Cloud and learn more about the product capabilities.

Jocelyn Dart
Jocelyn Dart
SAP Technology Ambassador, SAP Asia
Bill Boorman
Bill Boorman
Managing Director - Technology & Innovation, Recruiting Daily (UK)
Allen Viner
Allen Viner
Global Head, Physical Security & Security Administration, Global Security, AIG
Julie Dennis
Julie Dennis
Digital Trust and Privacy, SAP APJ
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Boost Your Intelligent Enterprise Skills for SAP Fiori, S/4HANA, and CoPilot

Working with SAP’s Intelligent Enterprise solutions and wondering where to focus your enablement efforts for your project teams?

With the rapid increase in Fiori apps for SAP S/4HANA, plus CoPilot, Machine Learning, where do you focus first? And who in your team should focus on what?

Practical insights and lessons learned from the SAP S/4HANA RIG team who work across many customers and partners implementing the latest and greatest SAP S/4HANA and CoPilot releases.

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Diversity, Inclusion and the Role of HR

How diverse are we really in our thinking? Will algorithms lead to a less inclusive workplace? And what are the real challenges you may face when performing work each day if; you are a transgender person; impacted by mental health or disability; from a different class; or just paid less because of your gender?

This session brings together a range of perspectives from a range of communities to address these questions and more, with real life experiences and solutions with a presentation, a panel and roundtables. Expect plenty of key takeaways.

Algorithmic Anarchy – Data for Good, Data for Evil & the Aggregation of Everything

The algorithms are coming, Artificial Intelligence (AI) will replace humans in organisations and work is a thing of the past! Or is it? In this fascinating session, Bill looks at the actions we should be taking right now to make the most of automation and the AI opportunity. If this is a new age, what happens next will depend on what we do now, and the rules we create for human interaction with machines.

Taking inspiration from the book "Weapons of Math Destruction", expect a few thought-provoking suggestions and honest observations about the challenges we face, from analytics to AI - and to see a few myths busted.

Bill Boorman is never far from a challenging view. He has a simple vision: to make recruitment better for everyone. He is uniquely positioned to achieve this vision by working with companies on their technology and approach, with talent tech vendors on their product road map, and with V.C.s on their investments in this sector. He's a judge and advocate for the UK #CandE (candidate experience awards), blogs regularly, produces monthly white papers and is the author of "The Cult of Work".

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Aligning Security with Emerging Trends Like Digital Transformation

Digital Transformation has completely shifted the Security paradigm. Security is not just an IT issue anymore. The CIO’s role is evolving to CDO (Chief Digital Officer) and will also include Industrial/Operational/OT systems; in addition to the traditional corporate systems. Organisations must adopt a holistic (IT/OT) security approach to ensure a smooth and safe journey to digital transformation.

Learn how some of the most forward-looking organisations and federal agencies have adopted a converged (IT/OT) security approach (validated by NIST) to fast-track digital transformation and to help ensure the protection of their crown jewels (critical assets) from malicious attacks from outside and within.

Making Security a Business Enabler and Gaining a Seat at the Executive Table

Security has become a boardroom topic in light of serious and complex threats from cyber incidents and insider threats which can damage business operations and the reputation of an organisation. Unfortunately, security is still often viewed as a cost center which is commonly perceived as a hindrance to business.

This session will demonstrate with real-life examples how security can be almost completely frictionless and become a true enabler by improving efficiency, productivity, and enhancing the end-user experience; while proactively mitigating cyber/physical attacks from insider threats across the entire organisation.

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The Intersection Between Privacy and Security

When it comes to data and systems, many organisations struggle to effectively align security and privacy. These are separate concerns in many respects but do intersect, and as many organisations begin to store personal information on cloud-based services it is essential that a clear and effective approach is adopted. Anthony and Julie work with SAP customers across the Asia Pacific region and will use these experiences to address the topic both from an IT and an organisational aspect. This is a discussion suitable for attendees from both IT and business.

Anthony has worked with SAP for 5 years and currently manages the InfoSec and Privacy Solution Advisory Team in the Asia Pacific region. He is a member of ISC2 – the world’s leading cybersecurity and IT security professional organisation – as a Certified Cloud Computing Professional.

Julie began with SAP in May as Head of Digital Privacy for the Asia Pacific region. Julie is a qualified lawyer with more than 10 years’ experience in privacy. Before joining SAP, she was Director of Privacy APAC for eBay.

Grant Smith
Grant Smith
General Manager, Energy Queensland
Michael Stafford
Michael Stafford
Head of Supply Chain Management Services, Siemens
Gareth Thompson
Gareth Thompson
Head Finance Systems and Analytics, Australian Broadcasting Corporation
Jeremy Wee
Jeremy Wee
Global Design Manager, Solution Architecture, Fonterra
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Identity Beyond the Humans

All over the world we are hearing about the Internet of Things, Connected Societies where humans are connected to and monitored by machines. Machines are connected to machines for monitoring, analysis and to generate data. BUT what happens when machines are controlling machines, informing them how to act and what to do based on the data they generate or receive from other machines? What if a machine is interfered with and sends malicious instructions to another machine causing damage, injury or our greatest fear - ending someone’s life?

How will we identify who should be liable for this catastrophic impact to our businesses or the life we live? It’s a question that governments all over the world are asking themselves and the main blocker in the race to leverage new technologies to further improve our lives. Put differently, how do we create digital DNA? How do we handle Identity Beyond the Humans?

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Get Productive, Get Skilled, Then Get Digital: A Case Study of How Siemens Upskilled to Fuel Their Digital Strategy

In pursuing technology innovation targets, Siemens Shared Services set out to improve their Malaysian Delivery Centre productivity, and in turn reinvest the time saved into upskilling their workforce and drive the digitalization strategy.

A story of firstly, how implementing ActiveOps Workware to track real-time work volume, productivity, and utilisation of their teams, resulted in an overall increase in productivity of 8% (and up to 40% in some teams!).

Then, how they identified motivated individuals for upskilling and training in Lean and Six Sigma methodologies, plus new technologies such as robotic process automation. Those identified were then given the space and opportunity to drive projects they identified that supported Siemens technology innovation targets.

Hear how Siemens leveraged the expertise of their people within the organisation and empowered them with the right skills and support for technology needs of the future, plus kept their employees motivated and empowered to drive bottom-up innovation.

“Train people well enough so they can leave, treat them well enough, so they don't want to” - Richard Branson

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Insights Like You’ve Never Seen Before! An SAC Story

The ABC recently implemented SAP Analytics Cloud (SAC) not just to complement other BI tools, but to reimagine what was possible with business analytics. You will learn how SAC was used to help deliver some strategic priorities and enabling and empowering finance end-users to do better analysis. This session will focus more on the business benefits and strategy behind using SAC and will also touch on the technical connectivity to various systems. Importantly, you will see how SAC provided a relatively simple, cost effective solution to providing business analytics.

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Adopting a Data Driven Mindset with Big Data and Data Lakes

Fonterra’s journey into the world of Big Data started after several failed and/or lengthy attempts at trying to gain insights from our own data. The downstream impact was the inability for key decision makers to view timely and updated information promptly in order to make informed decisions. This spawned the initiative to set up a data lake capability (enabled by AWS) and leverage the large amounts of internal and external data at speed.

This journey outlines the cultural shift and complex architectural design required by the team at Fonterra.

The cultural shift includes:

  • Re-positioning their advanced analytics capability on the cloud (AWS)
  • Adopting an Agile mindset for delivery
  • Evolving solution architecture to align with the agile methodology to provide the necessary guard rails
  • Training and certifying internal resources to prepare for the journey onto AWS

 

Fonterra’s ongoing journey continues to challenge the boundaries on how analytics is managed and outlines the multiple growing pains that the team experiences and overcomes.

This presentation will also outline the valuable lessons learnt from their journey so far and shares the continual aspirations that they continually strive for. These lessons will undoubtedly benefit all who intend to undertake a similar journey in setting up a data lake capability.

Glenn Gregory
Glenn Gregory
Business Systems Analyst, My Pathway
James Canale
James Canale
Finance Transformation Manager, AusNet Services
Ric Edwards
Ric Edwards
Systems Development Officer - Financial Systems, Finance Directorate, Western Australia Police Force
Tina Lundkvist
Tina Lundkvist
HR Systems & Analytics Manager, Fonterra (NZ)
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Too Important to Delegate: Our Business Owns This Cloud Journey

The challenge and opportunity of the Cloud requires a multifaceted, incremental, whole of business approach.

In a time of competing ideas for businesses to achieve this goal, My Pathway made the decision to partner directly with SAP and build the capacity of internal staff to guide implementation of the SAP cloud solutions to ensure the best business fit.

As a member of the Finance team, and reporting directly to the CFO, Glenn leads the transformational change. In this session you will hear about the business case, implementation, deployment and continuous improvement for all the SAP Cloud Solutions including: SAP S/4HANA, SAP Analytics Cloud and Concur Travel & Expense.

This dynamic discovery learning session will also get you thinking about how your organisation can use cloud to think about changing from within and transforming your business.

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What Does the Future of Finance Really Look Like?

Most organisations plan their technology roadmaps one to three years in advance. However, creating and maintaining these strategies can be tricky with SAP’s roadmap changing so often.
Finance customers are looking to understand how they should define their strategy and vision and prepare for the next steps. This session will share insights on how organisations are tackling their Transformation Journeys and the key trends emerging and shaping the future of finance.

During this presentation James will share insights on AusNet Services Finance transformation journey, how the Finance business is realising their vision and the lessons learned along the way to ensure they are able to deliver a best practise Finance function into the future.

  • The evolving impact of Data
  • The complexities of standardisation and what is required to move down this path
  • Best practice reporting in an SAP environment

 

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Importance and Ease of Self-Service Financial Reporting from SAP

As the role of self-service analytics and reporting continues to grow in the finance domain, the expectation will become that business users are responsible for owning this process. Tools that enable business users to assume this role are historically difficult to access, complex to deploy, and expensive to operate. The key is selecting a tool that deploys easily and is adopted quickly. Excel4apps ticks these boxes by leveraging skills that business users already have and are comfortable using: Excel skills. The result is empowering the finance team to add real value to the organisation via analysis rather than rote data extraction and formatting.

  • Custom end user reports, analysis and dashboards will be presented demonstrating the power and versatility of the products
  • Customer references and case studies will be discussed throughout the presentation to give real life examples of the product benefits
  • Hear directly from customers around the reporting challenges they had and what tools they have used to solve these problems
  • Empowering your users with self-service reporting does not have to be an onerous or complex project. With the proper tool in hand, this dream can be realised.

 

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Go Big, Go Global with SuccessFactors EC Cloud Technology: Fonterra’s Deployment of SuccessFactors Employee Central

Fonterra has progressively implemented the SuccessFactors suite over the last few years as a central element of talent management. The most recent addition was the launch of Employee Central – with the platform now providing the employee master data hub, enabling core data to be leveraged for talent decisions and integration to create a talent ecosystem.

Fonterra was driven to enrich the employee and talent profile by enabling access to data that would support their people processes and talent decisions.

It was clear from the start there were going to be several “firsts” in the implementation of EC. That can be daunting, particularly when you go big bang. Comfortable with pioneering – Fonterra found the keys to success included forming strong partnerships and having great technical expertise in the team.

  • Technology - how and where we pioneered in collaboration with partners
  • Our change management approach
  • Understanding the technical challenges for complex organisations
  • What are the “look outs” when being an early adopter
  • Change planning
  • Future of work challenges
  • Where to next – our high-level roadmap and our plan to evolve

 

Tina has a background in finance, performance insights and analytics, data governance and project & process management, in the UK and NZ banking and dairy industry. She’s been involved in special projects including leading employee engagement, Business Lead for the SuccessFactors Employee Central, deployment, Data lake and advanced analytics deployment and RPA for HR processes deployment.

Michael Day
Michael Day
Finance Systems Transformation Lead, Christchurch City Council
Robyn White
Robyn White
Senior Territory Manager, Excel4apps (Insightsoftware)
Luke Bickle
Luke Bickle
Independent SAP Security Architect and GRC Consultant
Mark Hawksbee
Mark Hawksbee
Finance Business Process Owner, Foodstuffs North Island
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A SAP Transformation in the Public Sector – is it Really Different?

An opportunity not only to gain an understanding of Public Sector transformation, but also a chance to challenge your own thoughts about how you are approaching your own transformation. There is no “right way” but understanding others’ approaches can offer innovative and new perspectives on your own challenges.

In the context of Christchurch City Council’s Finance-led transformation – SAP S/4HANA and BPC – this session will consider “Is a New Zealand Public Sector transformation really unique and if so, why?”

  • Citizen at the core
  • Working with the elected members and governance
  • Dealing with multiple service groups and stakeholders
  • Business outcomes vs technology
  • How Christchurch City Council have incorporated their Finance Transformation outcomes into their programme
  • Managing change in the public sector
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Importance and Ease of Self-Service Financial Reporting from SAP

As the role of self-service analytics and reporting continues to grow in the finance domain, the expectation will become that business users are responsible for owning this process. Tools that enable business users to assume this role are historically difficult to access, complex to deploy, and expensive to operate. The key is selecting a tool that deploys easily and is adopted quickly. Excel4apps ticks these boxes by leveraging skills that business users already have and are comfortable using: Excel skills. The result is empowering the finance team to add real value to the organisation via analysis rather than rote data extraction and formatting.

  • Custom end user reports, analysis and dashboards will be presented demonstrating the power and versatility of the products
  • Customer references and case studies will be discussed throughout the presentation to give real life examples of the product benefits
  • Hear directly from customers around the reporting challenges they had and what tools they have used to solve these problems
  • Empowering your users with self-service reporting does not have to be an onerous or complex project. With the proper tool in hand, this dream can be realised.

 

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How to Sell the SAP Security Proposition

Imagine SAP Security roles made money. It’s not true but they can save money. Even pay for themselves? Maybe! The right security allows the business to reduce fraud and manage SOD, comply with regulation, provide auditability and enable users to access their required job functions in the most efficient way. Now this might attract C level interest.

Audit might highlight generic SOD and significant open access (e.g. user maintenance), but they’re unlikely to determine if your security model is costing money through lost productivity or over maintenance. Essentially this falls on the IT department. And worse, these inefficiencies might impact the business that IT is supporting (e.g. those nice people in Finance that provide the budgets).

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Getting the Most from a Simple Finance 1605 & HANA Database Transformation

Foodstuffs North Island recently implemented SAP Simple Finance 1605 and changed their database from SQL to HANA for their Support Centre and Supermarkets. As the organisation was in the middle of rolling out SAP to their supermarkets and small format stores, 1605 allowed the team to implement quickly, isolate the changes within the Finance function and continue deploying SAP to their supermarkets.

1605 was selected over Central Finance or 1610+, as a suitable stepping stone option to support a future move to SAP S/4HANA, as part of the business future SAP roadmap. It also allowed the business to get onboard with SAP’s plans to move financial analysis back to the transactional system.

The implementation was the opportunity to overcome several issues, activate standard Apps, significantly improve the user experience and start using the transactional system data. Because their finance system is ‘near’ standard SAP, the team could immediately deploy some of the SAP S/4HANA Accounts Payable and Accounts Receivable apps for users, while continuing to enhance other banking and GL apps to meet requirements.
 
Get insights and lessons learned from implementing SAP S/4HANA 1605 (Simple Finance) and hear about the advantages of applying standard apps and complementary custom apps for finance transformation.

Nic Bishop
Nic Bishop
Cyber Security Architect, SA Power Networks
Gerald West
Gerald West
Head of Security & Controls Assurance (Applications), Serco Group
Anthony Drumm (CCSP)
Anthony Drumm (CCSP)
Manager, SAP APJ Cloud Platform, InfoSec and Privacy Solution Advisory
Joe Fuller
Joe Fuller
Asset Management Engineer, Glencore Coal Australia
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Secure use of Azure Infrastructure and Platform as a Service in a Hybrid Environment

Perhaps you are considering a move to the cloud. Perhaps some areas of your organisation have already taken steps to make use of the apparent simplicity of standing up servers in their favourite cloud environment.

What are the security concerns of utilising the public cloud? In this discussion you will learn how one organisation approached the problem to select appropriate controls, restrictions, monitoring and governance in the public Microsoft Azure environment.

Nic has worked with specialist Cloud Security consultants to establish the security requirements for the use of both IaaS and PaaS Microsoft Azure public cloud enabling the business to deploy several solutions incorporating on-premise connectivity, private and public external presentation. Nic has worked for SA Power Networks for 2 years and prior to that 15 years in Information Technology at Origin Energy.

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Sweating the Controls Platform Asset – Access Controls

The typical use of a controls platform is firstly to manage risks around access controls, mainly around segregation of duties and critical access, and perhaps to implement some process controls to support the integrity of the SAP systems. These use cases deliver significant value around risk reduction and the benefits usually justify the investment in the controls platform. The controls platform is an asset, and like any asset, we can squeeze more value from it. In this session, we examine how Serco has sweated its controls platform asset, extending its use to cover additional risk management and compliance requirements such as personal data security (under GDPR), by using a simple 5-step methodology.

  • Understand how Serco use single-sided SoD conflicts, org-level checks and mitigating controls
  • Learn how Serco is evolving its use of exceptional access (firefighter) mechanisms in SAP using analysis and mechanisms like assisted reviews
  • Discover what challenges Serco had to overcome in managing critical access and segregation of duties in non-SAP systems and across systems
  • Learn how Serco used a GDPR ruleset that tracks access to personal data at a granular level as part of a proactive access management policy
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The Intersection Between Privacy and Security

When it comes to data and systems, many organisations struggle to effectively align security and privacy. These are separate concerns in many respects but do intersect, and as many organisations begin to store personal information on cloud-based services it is essential that a clear and effective approach is adopted. Anthony and Julie work with SAP customers across the Asia Pacific region and will use these experiences to address the topic both from an IT and an organisational aspect. This is a discussion suitable for attendees from both IT and business.

Anthony has worked with SAP for 5 years and currently manages the InfoSec and Privacy Solution Advisory Team in the Asia Pacific region. He is a member of ISC2 – the world’s leading cybersecurity and IT security professional organisation – as a Certified Cloud Computing Professional.

Julie began with SAP in May as Head of Digital Privacy for the Asia Pacific region. Julie is a qualified lawyer with more than 10 years’ experience in privacy. Before joining SAP, she was Director of Privacy APAC for eBay.

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Getting the U Right in UX – Interactive Panel

Simplifying the user experience is always an important issue for SAP technology teams – getting it right can dramatically increase user adoption and productivity.

When it comes to designing and building applications, keeping the end-user front of mind is crucial!
This panel will bring together SAP customers that have recently undertaken projects to improve their user experience. Opting to use a variety of tools and methods, they share their views and lessons learned.

  • Identifying your project aims and objectives
  • Stepping into your user’s shoes;
    • What applications are they using?
    • What circumstances are they operating in?
    • What do you need to consider for different roles?
    • Do they always do what you really expect?
  • Measuring and monitoring response times and performance usability
  • Empowering and engaging users, standard project methodology
  • Embedding user-centric design and Design Thinking into your technical team
  • Understanding of the pros and cons of different tools for your project and organisations i.e. Personas, Fiori etc.

 

Whether you are looking to make improvements using tools that your organisation already owns or are exploring newer options in SAP S/4HANA and Fiori, this session will share views on how to truly understand your users and the importance of selecting technical tools that are right for your organisation’s SAP road map.

Brendan Pollock
Brendan Pollock
Manager Architecture and Design, Queensland Health
Glynn Williams
Glynn Williams
Manager Corporate & Group Operations Platform, AGL
Graham Robinson
Graham Robinson
SAP Mentor
Greg Hill
Greg Hill
Director Enterprise Applications, La Trobe University
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Getting the U Right in UX – Interactive Panel

Simplifying the user experience is always an important issue for SAP technology teams – getting it right can dramatically increase user adoption and productivity.

When it comes to designing and building applications, keeping the end-user front of mind is crucial!
This panel will bring together SAP customers that have recently undertaken projects to improve their user experience. Opting to use a variety of tools and methods, they share their views and lessons learned.

  • Identifying your project aims and objectives
  • Stepping into your user’s shoes;
    • What applications are they using?
    • What circumstances are they operating in?
    • What do you need to consider for different roles?
    • Do they always do what you really expect?
  • Measuring and monitoring response times and performance usability
  • Empowering and engaging users, standard project methodology
  • Embedding user-centric design and Design Thinking into your technical team
  • Understanding of the pros and cons of different tools for your project and organisations i.e. Personas, Fiori etc.

 

Whether you are looking to make improvements using tools that your organisation already owns or are exploring newer options in SAP S/4HANA and Fiori, this session will share views on how to truly understand your users and the importance of selecting technical tools that are right for your organisation’s SAP road map.

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Transforming SAP Service Speed with a Start-Up Mentality

AGL had efficient solution teams, delivering good products but not in line with the real needs of the business. They decided to establish a completely new resource delivery structure for our SAP Service Delivery team that embraced a start-up mentality and enabled distributed initiatives with consistent solution pattern across the business.

Glynn will share how AGL have formed a nimble platform team that is driving expedited benefits across multiple business value streams, simultaneously.

Hear how to adapt your SAP solution support structures, with a low risk approach, to deliver solutions for your business process owners within a shorter timeframe and with a focus on maintaining budgets, standards and best practices.

  • Building teams that support diverse business needs
  • Creating teams/resources that have unique skills, but are shared across the business
  • Transferring knowledge from a large transformation project, to inhouse resources
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A Dive into the ABAP RESTful Programming Model

Get a detailed view of the technical aspects of the ABAP RESTful programming model. Hear the highlights of the new developments in ABAP language, tools, and concepts, such as business definition language, business implementation language, service definition, and service binding, for building transactional, business object-based back-end applications in the on-premise world as well as in the cloud with SAP Cloud Platform, ABAP environment. If the gods are willing there will be demos too!

Test Driven Development with ABAP

Test Driven Development (TDD) has become an active topic with ABAP developers in the past 12 months. Finally – many would say.

So what is TDD? How can I incorporate it into my development workflow? What tools and techniques can help me get going? Hear some experiences from those who have taken the big step to build unit tests for existing code as well as those who are incorporating a TDD culture with new developments. Graham will also be joined by an SAP customer, who will share their insights and recent experiences with TDD during a major SAP S/4 Transformation project.

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Digital Transformation to the Cloud, More Than a Technology Journey – Lessons Learned for the Business and Workforce

La Trobe University set out on a cloud first journey back in 2014, and since then have moved most of their larger ERP systems to an ‘as-a-Service’ offering. The journey has included at least 8 major initiatives over a 4-year period to transform the application landscape to a hybrid cloud environment and challenge some of the norms of supporting and delivering change within those applications.

The challenges presented were not so much the technology, but the changes and transformation needed within both the ICT team and the business units it supports, as well as the operating model with its key suppliers.

  • Challenging the operating model not only within the ICT team
  • Managing relationships with key suppliers and providers
  • Providing staff with opportunities to learn about new technologies and be involved in decision-making

 

This story is about the lessons learned from moving to multiple clouds and what to watch out for. It’s for any company about to undertake, or even just considering, making a move to cloud(s).

Steven Lee
Steven Lee
Business Analyst, Finance Systems, Australian Broadcasting Corporation
Ross Metcalfe
Ross Metcalfe
IT - Service Manager, Christchurch City Council (NZ)
Matthew Youngman
Matthew Youngman
Solution Delivery Manager, Lion
Dan Murray
Dan Murray
Empathic Consulting
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Come and See the Magic! How the ABC Implemented SAP Analytics Cloud

ABC has used SAP ECC6 for many years but did not have a BI solution until 2017 when the BusinessObjects Platform was implemented coinciding with our HANA database migration.

We began developing reports in Web Intelligence and in Lumira but lacked a simple and visually appealing tool for end users. Coincidentally SAP Analytics Cloud began to emerge offering a presentation quality story building solution.

In 2017 they began using SAC with Imported data (Excel, Concur API) and during 2018 they have connected it with their on-premise HANA database for both Live and Import connections.

Steven will cover ABC’s experiences in connecting SAP Analytics Cloud to HANA as a Data Source, including:

  • Optimising data in HANA Models for best performance when used with Live Connections by SAC
  • Incorporating data from multiple sources into Stories
  • Tips on creating custom security roles in SAC and how that relates to roles in ERP/HANA
  • Filtering HANA Data based on Profit Centre Groups linked to HR Positions

 

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When a Cloud Implementation Doesn’t Go According to Plan – Turning it Around

Christchurch City Council embarked on their digital strategy with a HANA Enterprise Cloud implementation at the start of 2018. It was the first step as part of the organisation’s roadmap to create a foundation for a modern digital platform to take them through the next decade. It was a key element for their goal of a financial transformation.

The project was on track, right up to the last minute. What seemed like a straight forward and well-practiced implementation suddenly didn’t go according to plan. A production outage stopped them in their tracks, affecting the whole Council and all the city’s rate payers.

As performance problems persisted, this is the story of how the Christchurch City Council and SAP NZ worked together to achieve a unified recovery. They weren’t afraid of the hard conversations and accepted open and honest feedback both ways.

This session will share advice and tips on how to overcome implementation setbacks and turn implementation challenges into a positive outcome for the business.

  • Not every cloud has a silver lining – what to look out for
  • Approaching cloud implementation projects
  • The importance of the SAP relationship
  • How they are applying their lessons learned in the next project

 

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Lessons from Lion’s Move to the Cloud: SAP S/4HANA on AWS, IBP, C4C, Ariba, Concur, SF

Lion undertook a digital business transformation, implementing a target operating model to deliver an improved customer experience as well as improving the people experience for Lion employees. With a ‘cloud first’ philosophy Lion moved from old world disparate ‘green screen’ systems to an S4 and Hybris Ecommerce implementation wholly on AWS services, integrated to SAP Cloud solutions such as IBP, C4C, Ariba, Concur and SuccessFactors Employee Central.

During this session, discover how Lion selected its cloud vendor, architected a solution to take advantage of cloud, and an integration strategy for providing a seamless customer experience between SAP cloud systems. Plus hear the key insights and lessons learnt from Lion’s Q3 2018 Deployment.

Fiori, IDM and GRC. What We Did Well and How We’d Do it Better Next Time.

Lion undertook a digital business transformation, implementing a target operating model to deliver an improved customer experience as well as improving the people experience for Lion employees. Coming from an old school ‘green screen’ environment where access to systems could take days and weeks for new employees, Lion moved to a Fiori first UX strategy, coupled with Job based security, tied to its organisational structure to provide immediate access for people to work more effectively, whilst ensuring important segregation of duties requirements were met. There is room for improvement though, and as Lion heads into its second wave of release, hear how they are continuing to evolve.

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Understanding People: How to Build Empathy in the Age of Tinder!

As businesses become more digitally focused, we are interacting more, but with far less depth. Hundreds of emails, chats, social media posts and shortened meetings are resulting in more noise but less engagement and understanding. Businesses need to build processes, systems and tools to teach empathy as a business capability to drive performance. This session will show you how. With simple models, engaging activities and refreshing simplicity, Daniel will unpack the basics of neuroscience and empathy to help your people build the understanding to drive real outcomes.

  • Tech is complicated, people are complex
  • Understanding to drive trust and commitment
  • The deep stories behind data
  • Hacking the brain to unlock curiosity
  • The process of empathy – the step-by-step guide
Craig Gander
Craig Gander
Senior Manager Organisation Capability, Greater Bank
Matt Voce
Matt Voce
Local Product Manager, SAP
Alisdair Templeton
Alisdair Templeton
SAP Mentor
Dr. Nicholas Nicoloudis
Dr. Nicholas Nicoloudis
Senior Business Innovation Strategist, Innovation Office, SAP APJ
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A Greater HR Transformation Journey

The HR transformation journey isn’t an easy one to navigate. What’s more, there is no single roadmap for us to follow. This is something that Craig Gander, Senior Manager Organisation Capability at Greater Bank knows all too well. Luckily for Craig he drew guidance from a few generous organisations who had travelled this road before. Being able to listen and learn from their experiences while he was leading Greater Bank through their journey was instrumental in the Bank’s HR transformation success.

To pay it forward, Craig will share Greater Bank’s HR transformation story. From getting executive buy-in, creating a realistic roadmap and navigating the different implementation and adoption strategies through to exploring his lessons learnt and the tangible results Greater Bank have seen along the way. Craig will share his experiences to help you navigate your own HR transformation journey.

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Understanding Single Touch Payroll for a Successful Go-Live

Single Touch Payroll (STP) has been introduced by the Australian Tax Office (ATO) to provide real-time visibility over the accuracy and timeliness of organisations’ payroll processes. STP proposes to streamline the reporting of employee salary, tax and superannuation obligations for employers.

However, with the introduction of Single Touch Payroll comes a myriad of questions around how to manage this in the system. Challenges with reporting and the speed of response from the ATO are at the top of mind. The solution was released in October 2018, organisations then have until 31st May 2019 or the first payroll thereafter to start reporting via STP.

Join Matt as he shares advice and guidance on navigating this change. He will walk you through what you need to know or do in advance of the new tech and process coming in. You can have an open discussion on what the impacts to your business will be and hear how you can successfully communicate the changes to your workforce.

This session will include a live demo and real feedback from SAP Payroll customers.

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Building Mobile Applications with the SAP Mobile Development Kit

The SAP Mobile Development Kit is a new take on hybrid mobile application development. SAP MDK Applications are developed with the SAP Cloud Platform WebIDE using a WYSIWYG editor, Javascript based Business Logic and OData based service generation and data binding. This approach allows for a higher level of abstraction in the development phase, meaning a wider group can participate in the build phase - Developer, Business Process Expert and End User.

Once complete, applications are deployed into native iOS or Android clients "over the air" where the SAP iOS/Android SDKs provide a native runtime that is compliant with both the Fiori Design Language and the Apple and Google UX standards. This approach means that the user experiences a true native application, while changes can be pushed out to the application without requiring the application to be re-installed.

During this session we will explore the SAP Mobile Development Kit and build a working offline capable application.

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The Future Connected Worker, Using Wearables, AI and Machine Learning

In this session, we will discuss how SAP is using Machine Learning/AI in combination with wearables to identify the health and wellness of employees. There will also be demonstrations of industrial use cases from the connected worker in field service to stress identification in the office. We will also look at how wearables and AI are used for patient health management including helping users with Parkinson’s and stroke management. This is all being achieved using a Leonardo Design Thinking process and projects that are being developed locally.

Murali Shanmugham
Murali Shanmugham
Solution Advisor - SAP Cloud Platform, SAP Technology Ambassador, SAP Australia & New Zealand
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Connecting the Intelligent Enterprise: Overview of the Extension Platform for SAP Solutions with SAP Cloud Platform

Business requirements are evolving faster than ever before. Organisations need to keep up with the rapid pace of change, differentiate their business, attract and retain top talent and still run their core business processes without risk. Learn how SAP Cloud Platform helps enterprises develop extensions for SAP Cloud solutions and tailor their business processes to address their unique requirements. Gain knowledge on extensibility use cases, best practices and the role of SAP's ever-growing partner ecosystem.

Quicklinks


Mastering SAP Series


The Eventful Group


Date
19 - 20 March, 2019

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